Frequently Asked Questions
What is the delivery time for orders?
Delivery times for orders will depend on the time of day. Orders made before noon will typically be shipped the same day. Orders after noon will be typically shipped the next day. Orders done on Fridays after noon will go out the following Monday if there are no holidays to effect this.it will also depend on the proximity of the order from our stores. Orders are shipped UPS standard ground and can take up to 5 business days for certain areas outside of New England.
What is your return policy?
Refunds for orders will be issued in the event of a breakage in shipping or receiving the wrong product. Refunds will also be issued in the event the store you order from no longer has the piece available as opposed to shipping you another item in its place.
Can I Track My Order?
Upon receiving your order, the store manager will send you the tracking information necessary to see when it shipped and when the estimated arrival will be.
Do You Offer Discrete Packaging?
